Terms and Conditions

These Terms and Conditions set out to show where and how we are obliged to comply with the legal requirements and to set out what you, the customer, are responsible for doing. But really they are there to make shopping with Airllywood as easy, open and private as possible.

If you'd like to discuss any of these Terms and Conditions with us, please call +61 (0) 400 796 241 between 9:30am and 5:00pm Australian Eastern Standard Time Monday to Friday or simply email us at info@airllywood.com.au anytime. We will be only too pleased to answer any questions.

These Terms and Conditions cover online shopping with Airllywood and specifically our website.

Please note that by accessing, using or browsing this website you agree to be bound by its terms, conditions, disclaimers and limitations of liability ("Terms of Sale"). Airllywood reserves the right to amend or update such terms, conditions, disclaimers and limitations of liability at any time. We will not be providing notice of any change and by using the website, you acknowledge that you have read and understood these Terms.


If we have to cancel an order, for whatever reason, we reserve the right not to provide goods or services, terminate membership accounts, remove or edit content or cancel orders (or part thereof) at our sole discretion at any time. Without limiting the operation of any other Terms of Sale detailed in our Terms and Conditions.

If you need to cancel an order, please contact us immediately by emailing us at info@airllywood.com.au and no later than 1 working day after placing your order. We will then let you know by email, that we have received your request to cancel your order. Agreement with you only comes into existence once we have both confirmed your order and your payment has been processed. Once we have accepted payment for an order, cancellation of the order is within our sole discretion. Orders that cannot be canceled will be subject to our terms, conditions and policies relating to Returns and Exchanges.


Prices of goods and services, postage and handling fee, and other charges displayed on the Airllywood website are current at the time of being displayed. These prices are subject to change without notice.

There is unlikely to be discrepancies with descriptions or pricing. However, some elements of on-line trading are outside of our control and we are unable to warrant that any content of the website is accurate, current or error free.


Customs, Duties or imposts for international orders may be imposed in your country. The amount you are allowed to import varies from country to country and you are responsible for all charges that may be applied to allow your goods to leave customs. We are unable to estimate border taxes should they apply.

Please enquire at your local customs office to find out what you may have to pay before or upon taking receipt your purchased goods.


We will not accept liability for any loss or damage arising from items lost, stolen or damaged after delivery has taken place


It is your obligation to enter the correct delivery address details at the time of ordering. Should you enter the wrong address, we are not obliged to re-send the order to the correct address at our expense.

Please note that if an item has been lost in transit, we will not dispatch a replacement item immediately. Replacement items will be dispatched according to our discretion.


Without limiting the operation of any other Terms and Conditions herein, we will not accept liability for any loss or damage arising from a late delivery, you agree that a late delivery does not constitute a failure of our agreement, and does not entitle you to cancellation of an order.


Other Terms and Conditions not listed herein and applying to Airllywood promotions and competitions are incorporated into these terms and conditions.


Airllywood makes no representations or warranties about any other website which you may access through a link on this Site. When you access another Website, that Website is independent from Airllywood, and we have no control over the content on that other Website. Any link to another Website is provided as a service to our customers and you must take your own precautions to ensure that any other Website that you access by link from this Site is free from material of a destructive nature. Airllywood does not monitor or review statements made or products offered on other sites by third Parties.

Product information in relation to products referred to in this Site has been provided by the respective manufacturers. Product information, photographs and illustrations are published with the permission of the supplier of that product.


All care is taken to ensure that the Airllywood website is free from computer viruses. However, it is your responsibility to scan any data or linked websites for viruses.


The name Airllywood is registered. Material on this website also comprises copyright material, trademarks and registered trademarks which are the property of Airllywood and third parties. This property may only be used for the purposes of browsing the Airllywood website and acquiring goods and services from the website.


You expressly acknowledge and agree that Airllywood does not control other users of this website, the providers of information to this website or the suppliers of goods and services purchased from this website. Airllywood is therefore not liable for their opinions or their conduct, including any information or advice provided by them.